Contact Us

If you have questions, need more information about our privacy practices, or want to file a complaint, you can contact us at:

Email: glamit1806@gmail.com
Phone:+91 94273 67281
Postal Address:
Gopi Exclusive
Ahmedabad, Gujarat, 380001
India.

Collecting Personal Information

When you interact with our Site, we collect information to improve your experience and fulfill your orders. “Personal Information” refers to data that can identify you as an individual. Here’s what we collect and why:

Gopi Exclusive, is the Digital Personal Data Protection Act, 2023, and is committed to protecting your privacy. We may collect personal data such as names and email addresses to enhance your experience and provide personalized marketing.

Device Information

  • Purpose: To display the Site properly and analyze performance for improvements.

  • Source: Automatically collected via cookies, log files, web beacons, and tags.

  • Disclosure: May be shared with third-party analytics and marketing tools like Google Analytics.

  • Collected Data: Browser type, IP address, time zone, cookie data, pages or products viewed, search terms, and user interactions.

Order Information

  • Purpose: To process transactions, deliver products, provide confirmations, communicate updates, screen for fraud, and offer tailored communication.

  • Source: Collected directly from you.

  • Disclosure: Shared with logistics, payment processors, and third-party CRM or marketing platforms.

  • Collected Data: Full name, billing and shipping address, contact number, email address, and payment details (e.g., credit/debit card info).

Customer Support Information

  • Purpose: To assist with orders, track deliveries, and resolve queries.

  • Source: Provided directly by you.

  • Disclosure: May be shared with our CRM service providers for smooth support.

  • Collected Data: Name, contact details, order history, and support interactions.

Sharing Personal Information

We share your Personal Information with trusted service providers to:

  • Process payments

  • Deliver orders

  • Offer customer support

  • Run analytics and marketing campaigns

We may also disclose your Personal Information to comply with legal obligations or in response to legal requests (such as subpoenas or court orders).

Behavioural Advertising

We may use your information to show you relevant ads based on your browsing or purchase behavior.

Examples include:

We also share data with advertising partners using cookies or similar technologies. Depending on your location, we may request consent before using these tools.

Opt-Out Links:

Using Your Personal Information

We use your data to:

  • Process and fulfill orders

  • Provide order status updates

  • Deliver customer support

  • Communicate promotional offers and updates

  • Improve and personalize your shopping experience

Data Retention

We keep your Personal Information as long as necessary to fulfill the purposes described above or until you request deletion.

To request data deletion, contact us at glamit1806@gmail.com.

Automated Decision-Making

We DO NOT use fully automated decision-making that has any legal or significant effect on you.

However, some of our tools (e.g., fraud detection systems) may use limited automation such as:

  • Temporarily blocking suspicious IP addresses

  • Flagging payment attempts that appear fraudulent

These actions are strictly for security and do not affect your rights.

Cookies

Cookies are small files stored on your device to enhance your browsing experience. We use:

  • Essential cookies – for site functionality

  • Performance cookies – to track usage and improve performance

  • Advertising cookies – to personalize ads

  • Social media cookies – to support sharing and interaction

You can control or disable cookies through your browser settings. Some cookies may require your consent, depending on legal requirements in your location.