Return & Refund Policy for Women’s Handbags

1. Returns Eligibility

• Products must be returned within 14 days from the date of delivery.
• Items must be in original condition, unused, and with all tags, packaging, and accessories intact.
• Handbags that show signs of wear, damage, or alterations will not be accepted for return.

2. Non-Returnable Items

• Customized or personalized handbags.
• Items purchased on clearance or final sale (if specified at the time of purchase).

3. Return Process

• Contact customer support to initiate a return. Provide your order number and reason for the return.
• Pack the handbag securely in its original packaging.
• The return shipping cost is generally borne by the customer, unless the item is defective or there was an error in the order.

4. Refunds

• Once the returned item is received and inspected, the refund will be processed within 7-10 business days.
• Refunds will be issued to the original payment method.
• Shipping charges (if any) are non-refundable, except in cases of defective or incorrect items.

5. Exchanges

• Exchanges are subject to product availability.
• For exchange requests, contact customer support to confirm the availability of the desired item.

6. Damaged or Defective Items

• If you receive a damaged or defective handbag, contact customer support within 48 hours of delivery.
• Provide photographs of the damage/defect along with your order details.
• We will either arrange a replacement or issue a full refund, including shipping costs.

7. Contact Information

• For any queries regarding returns, refunds, or exchanges, reach out to customer support via email.

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